Assessment, Certification and Training

Some Clients

About Us

We are ACT CERT – Assessment, Certification and Training, a management system certifier that started in challenging times and that brings the concept of modernity in the performance of its services.
Our company was built upon a world searching alternatives to preserve and face great challenges, hence our wish to meet customer’s needs in any scenario.
We use technology to facilitate auditing and training without losing focus on service quality and compliance with the accreditation and certification rules of the main standards.
Our values are based on respect for people, an ethical and transparent posture and commitment to the satisfaction of our customers.

Structure.

As a highly valued partner, we are aware of the need to deliver excellent customer service, and our structure is ready to serve our customers.

Technical Staff

With a highly qualified internal and external team with extensive experience in the evaluation, certification and training market, we are ready to meet all our customers' needs. Our team of auditors has the necessary competence to add real value to your system.

Our Policy

ACT CERT's policy is to continually improve the quality of the services it offers to its customers, the work environment of its employees and relationships with stakeholders.
We are committed to developing our Quality, Environmental and Health & Safety culture, striving to eliminate non-conformities. This commitment is aligned with the interests of our customers, our employees, suppliers, creditors and the communities in which we live and work.

Our Goals
  • Comply with the rules that govern our services and carry out our work in an impartial, ethical, responsible and competent manner;
  • Contribute with our services to the continuous improvement of our customers' processes and systems, leading to commercial and organizational development;
  • Contribute to the professional development of our employees;
  • Provide a healthy and safe working environment for our employees;
  • Work with service providers and suppliers that adhere to our goals;
  • Minimize our environmental impact through conscious consumption of natural resources, energy, materials and recycling.

To analyze whether our Policy and Objectives are being met, ACT CERT has defined performance indicators in order to continuously evaluate and improve its processes and services.

Indicators
  • Customer Satisfaction Survey;
  • Employee satisfaction survey;
  • Results of accreditation and internal audits;
  • Regular external comparative analysis and studies (benchmarking);
  • Financial health;
  • Operational performance;

ACT CERT respects your privacy and therefore declares through this policy its commitment to the treatment of business and personal information of its customers, partners and interested parties.
This Privacy Statement covers all ACT CERT websites and respects national and international privacy laws and regulations regarding the handling of personal and business information.
When using our websites or contacting ACT CERT in order to register to receive our contacts, download our free content, register for events, receive information from our advertisers, subscribe to newsletters, participate in online surveys , discussion groups or forums, you consent to the collection and use of your data for restricted commercial use as described here.
ACT CERT collects this information to understand your needs and interests and to provide you with content related to your request and profile.
We may share your data with advertisers, business partners, service providers, authorized third-party agents or contractors in order to provide the service or support you request on our websites.

Email Addresses
In all your disclosure or information correspondence, ACT CERT provides you with the option to opt out of the distribution group via a specific link.
Social networks

Fell free to share our website content and our events in your social networks. And if you do, don´t forget to tag us

Links

ACT CERT websites may contain links to other websites, but we are not responsible for the privacy practices or the content of such other websites.

Changes in Policy

ACT CERT may make changes to this policy whenever there is a need to adapt it to new standards or internal procedures and its most updated version will always be available on our websites. To clarify any doubts about our privacy policy or obtain more information, contact our communication channel.

ACT CERT understands the importance of impartiality and confidentiality in carrying out its management system certification activities. ACT CERT's Senior Management is committed to obtaining and maintaining the reputation, credibility and trust of its stakeholders in providing its certification services.
In addition, ACT CERT strives to continually manage anticipated potential conflicts of interest and ensures the objectivity of its activities within the scope of management system certification.
To achieve the above, ACT CERT must identify, analyze, record and manage potential conflicts of interest to ensure that certification services are not provided within relationships that have been identified as an unacceptable threat to impartiality.
Top Management must periodically review service delivery activities in order to verify the commitment to impartiality, credibility and their potential threats.
ACT CERT is committed to keeping all information accessed during the provision of certification services confidential and shall ensure that such information is not disclosed to third parties without the written consent of the Client, unless required by law.

A ACT CERT utiliza como base para a publicação dos textos em seus sites, apenas fontes oficiais como a ISO – International Organization for Standardization e outros de igual relevância.